Question about an order, a product's condition, or shipping? Send us a message and one of us — Vega or Tobin — will get back to you, usually within one business day.
Fields marked with * are required. The more detail you give, the faster we can help.
A few things we get asked a lot — you might find your answer here first.
Every item is inspected and given one of four grades — New, Open Box (Appears New), Open Box (Like New), or Used — and we describe any wear in the listing. Check the condition badge on each product page.
Flat rate $4.99 on all orders, free when your cart hits $49.99. Everything ships from Monroe, Michigan.
Yes — most items can be returned within 30 days of delivery. If an item arrives not as described, damaged, or wrong, we cover return shipping and make it right. See our full shipping & returns policy, or use the form above and pick "Return or refund."
Sometimes — it depends on current stock. Send us a message with "Wholesale, bulk or pallet inquiry" as the topic and tell us what you're looking for.
You'll get tracking by email once it ships. If it's been more than 2 business days and you haven't seen tracking, message us with your order number.
Yes. We sell genuine brand-name liquidation, overstock, and shelf-pull merchandise — backed by 2,154 verified eBay reviews and 98.6% positive feedback.